Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,283 Reviews)
Rating breakdown 87,283 reviews
5 Stars
64,836
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is awesome
on January 23, 2025
Posted by: thebees4
from United States
easy to navigate and very helpful the best yet to work with
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was very easy to use
on January 23, 2025
Posted by: ChrisD2026
is very user friendly and easy to use. Only took me an hour to complete my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is helpful to file taxes
on January 23, 2025
Posted by: JB078
from TN
I used to really like Turbo Tax but each year they try to charge me more. I used to be able to file with Turbo Tax for free, but I guess now nothing is free anymore. Each year they charge me when I didn't use any extra services.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
State is not free as advertised.
on January 23, 2025
Posted by: KaiG1
State was not free as advertised, and there was a processing fee that was a suprise
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go to for filing, highly recommend
on January 23, 2025
Posted by: jody1990
Super easy to use, always gives me the max refund available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It will not let you correct fix my return.
on January 23, 2025
Posted by: Jadeeeee
I never had any issue's with turbo tax in the 5 years i have used it. But, before when something was not correct it would not let you continue until, you fixed it. And when it sends it says success but, i got rejected. When i went to revisit where it says, lets fix your return it does not show where to fix and it takes you back to continue to refile without fixing. I will not be using turbo tax tool next year. This is IRS!! They quick to come after you for little mistakes, i don't have the time or money if, my taxes are not correct and to continue just, not able to fix it. I gave it a 2 stars because, the process was easy to file, but the corrections to fix return suck big time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2025
Posted by: Tiaa34
from Louisville Kentucky
Like turbo tax very simple for newbies it’s help you with everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my choice
on January 23, 2025
Posted by: Anonymous
from IA
I love turbo tax. It takes the guess work out. They have amazing tax professionals ready to help. And you don't have to pay some ridiculous fee to have your taxes done by using turbo tax.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com