Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is awesome
on January 19, 2026
Posted by: DALE988
from NEBRASKA
it was very smooth experience! i really enjoyed it!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Took longer to complete
on January 19, 2026
Posted by: Ida r
from 602 Porter RD,
Took longer than ever before. Confusing this year but I got it done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Filing taxes should be free
on January 19, 2026
Posted by: Global Citizen
from Miami, Fl
Filing taxes should be free. There should be no reason filing taxes should cost over 100 dollars.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 19, 2026
Posted by: thirstykirsty
from 600 East Madison Street
i like the easy guidance and do it yourself. it makes it so easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well designed
on January 19, 2026
Posted by: Guy39
from Florida
Always helpful and easy to file I will always use TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo
on January 19, 2026
Posted by: Shamoo85
from Hannibal
Love it I always use turbo been for three years know
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another painless tax year with Turbo Tax
on January 19, 2026
Posted by: Harley_C
from Indiana
I use Turbo Tax every year. I like the structure of the question and answer format. The process is simple and accurate every time. I am disappointed to discover that the feature which shows the previous year's deductions has been removed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is my go to
on January 19, 2026
Posted by: Krazieb
from Texas
I’ve been filing with turbo tax for over 5 years thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com