Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Not upfront about pricing
on January 28, 2025
Posted by: LeroyP1
TurboTax wasn't very upfront about their pricing. They make you pay $80 or so for a return that isn't a 'simple tax return' and spring that on you at the end of the whole filing process. The price is fair, but they don't make it a point to tell you what a 'simple tax return' is at the beginning of the process, leading most to believe they will get away with the free edition. Otherwise the filing process was pretty easy. Took me less than 2 hours
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is AWESOME!!!!
on January 28, 2025
Posted by: Robc181818
from Holtsville, NY
I OVE TURBO TAX!!! it makes doing taxes such a painless and stress free process, before learning of this site i never knew what i was doing or if i would ever be able to file on my own but now i do my own every year and help my family with there's if needed... thanks turbo tax!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Great!
on January 28, 2025
Posted by: DawnD80
from IN
Easy to use and I feel confident in my tax return information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Rip off
on January 28, 2025
Posted by: Anonymous
Wouldn’t let me file without up charging me $50 for deluxe. Then charged me $40 to use my refund to pay for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on January 28, 2025
Posted by: diodati28
it was very easy and quick. It seemed easier this year for some reason
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on January 28, 2025
Posted by: Dee 825
from Virginia
Great app to use and is very helpful with doing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TY is great
on January 28, 2025
Posted by: Street25
Very easy to use and helpful . Also , guides you perfectly all the way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and easy to file
on January 28, 2025
Posted by: Oddessy
from Kansas
Very easy and efficient to file been doing taxes for years with TurboTax
Written by a customer while visiting turbotax.intuit.com
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