Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT is great
on January 18, 2026
Posted by: BookwormAndee
from Texas
I always use Turbo Tax and it’s always been easy to use and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Momoney0765
from ohio
Nice and easy. Super duper fantastic. Yeppers!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy!!
on January 18, 2026
Posted by: Aheer93
from California, ca
Quick and easy and got me more than I thought I would receive!! Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's ok
on January 18, 2026
Posted by: Tinman91
from Indiana, IN
do better, this whole thing was not all that helpful..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy
on January 18, 2026
Posted by: Tmurr22
from 925 E. Weldon Ave.
Very easy to use. I liked that I was able to auto-input all of my info
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: Fifty11
from texas
Easy step by step instructions. Highly recommend. Also no high fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Impressed
on January 18, 2026
Posted by: SDS taxes
from Ohio
I've used Turbo Tax for several years now and have always been satisfied with them. This year is the first time that I am disappointed in the service. The more you help the more you charge and before you know it your refund is gone. I remember when another tax service got in a lot of trouble for scamming people out of their money. I hope this isn't the case with Turbo Tax because I really enjoy being able to do my taxes through you, but I have done them by paper, and I would go back if it were found out that you are over charging people out of their hard-earned money!!!!! The young lady that helped me tried to explain the charges, but when she calculated everything her total was different than what was listed on the tax review page. Oh well what are you going to do, you know people will pay because they need the money. And you guys get paid either way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on January 18, 2026
Posted by: wen2025
from Washington state
Used it for years. Makes it so easy to do your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com