Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 18, 2026
Posted by: Kyron15
from Texas
Was very easy to use. Was very accurate and gave me exact instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
unhappy with changes
on January 18, 2026
Posted by: this is sooo stupid
from utah
every year has been good to file but this one.....
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on January 18, 2026
Posted by: jesramz86
from Texas
This is my first time filing on my own. it was really simple and it made sure I was entering everything accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 18, 2026
Posted by: DestG25
from Texas
Turbo tax was quick and easy. Will be using Everytime
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 18, 2026
Posted by: heyheymomma
from Woodstock, ga
Simple and easy experience! Highly recommend. The prompts were thorough and walked me through every step
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for keeping it simple!
on January 18, 2026
Posted by: AllOmni
from OH,Ohio
Thank you TurboTax for keeping it simple and swiftly, efficient!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 18, 2026
Posted by: tx2026
from Florida
turbo tax easier process automatic update on w2 features love that
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: Sb2022
from Virginia
Always straight forwards and easy to navigate. I used to go in and get my taxes done and now I can do them from the comfort of my home.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com