Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Always accurate
on January 28, 2026
Posted by: Chopper 65
from FL
Accuracy has always been Turbo's strong point. The new format took a few extra minutes, but am satisfied with the results.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Good
on January 28, 2026
Posted by: Lizardlover26
from Northern Virginia
mostly ok. some questions i had to read a few times to understand them
i ended up paying for turbo tax when i kept declining the extra options :(
i ended up paying for turbo tax when i kept declining the extra options :(
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 28, 2026
Posted by: Sand829
from Georgia
I have been using TurboTax for the last few years, and I am never disappointed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax made it easy
on January 28, 2026
Posted by: Amp801
from Utah
It was easy to use and they helped me out with no problems easy to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 28, 2026
Posted by: Vic 10
from ga
Taxes were mostly easy. Quickly found an error I made and helped to fix it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Service
on January 28, 2026
Posted by: Juli2424
from NJ
Very easy, accurate and good on the eyes. I will be using TurboTax every year going forward.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price and accuracy to me is overrated
on January 28, 2026
Posted by: Anonymous
from Tx
I feel that they charge for no reason! I never have good dealings with turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Marlon 1993
from Georgia
Felt easy and quick and easy. I will recommend to a lot of my friends
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com