Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Savvy
on January 18, 2026
Posted by: ashkorstod4
from Oregon
Super helpful when you're not super savvy with the tax terminology
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 18, 2026
Posted by: Slimshadddy39y487yfhur
from TN
Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on January 18, 2026
Posted by: mike9721
from Pennsylvania,Pa
You guys charge me 80 dollars for me to do my own taxes and then charge me 40 more to take it out of my refund I will not be using again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO IS AWESOME
on January 18, 2026
Posted by: FLYTE DRIP
from GA
DID ON MY OWN. IT WAS VERY EASY AND FAST I WOULD RECOMMMEND TO ANYONE
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on January 18, 2026
Posted by: Ger mc
from IL
Turbo tax was easy to use, quick, saves data from previous year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 18, 2026
Posted by: personal income
from Texas
it was easy, quick, and understandable. Have been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased Customer
on January 18, 2026
Posted by: Vanna99
from TX
I like filing with Turbo Tax because it is very user friendly due to the suggestions and tips that it gives. I would totally recommend and have recommended this to other people.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Quick if you have a simple return,
on January 18, 2026
Posted by: Embedded_Journalist
from WA
Fast. Accurate. Easy-Peasey. I have a simple return, so it's adequate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com