Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Outstanding!!!
on January 18, 2026
Posted by: Kardiodiva
from New Jersey
Easy convenient and very productive. I look forward to this every year, this way I don't have to use an accountant
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 18, 2026
Posted by: Turbotax123sw
from Sc
Use to understand and easy to use recommending it to friends
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbotax!!
on January 18, 2026
Posted by: angel51972
from Texas
TurboTax is easy to use... the little encouragement that they have when you complete a section is a good touch.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but Have to Pay
on January 18, 2026
Posted by: Chris19801
from SC
It is easy to use as always but was not aware they now charge to do a basic tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 22?7!
on January 18, 2026
Posted by: Donkeyface
from TX
Easy as 22/7! I was done so quickly that I still have time to finish using the loo.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 18, 2026
Posted by: Mikaikay
from Washington
Great, easy to use, and consistent year after year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME!
on January 18, 2026
Posted by: angela_wssn
from Texas
I have used TurboTax the past few years and it is very helpful. I used a Live Expert and the experience was great and very useful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Streamlined!
on January 18, 2026
Posted by: SgtOwens
from MA
Turbo Tax makes doing my taxes so streamlined and the checks make me confident everything is entered accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com