Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy to use!
on January 18, 2026
Posted by: Kota71
from Louisiana
TurboTax has been our go to for the last few years for its easy to use software and professional services.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome Turbotax
on January 18, 2026
Posted by: Mr Xcellent
from North Carolina
Great and easy to use! With just a few short clicks everything was verified and my return was on the way!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thumbs up
on January 18, 2026
Posted by: seli16
from IN
fairly quick and easy , and helps they pull in previous years records
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
High Cost Not Fair
on January 18, 2026
Posted by: SM213
from Pennsylvania
Intuit Turbo Tax takes more money from customers than they should. What a scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Five star rating from me.
on January 18, 2026
Posted by: 2025by me
from Florida
Its awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy and reliable
on January 18, 2026
Posted by: cgrady67
from 400 North Railroad
I have been using Turbo Tax online for more than 20 years. Turbo Tax, after all that time, still remains the easiest and most reliable tax service to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good just very expensive
on January 18, 2026
Posted by: CJ43005
from South Carolina
It was good but all the fees and charges that I had to pay just to do a simple tax return are absolutely ridiculous
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
charging for everything now
on January 18, 2026
Posted by: guy who pays taxes
from texas
No free options anymore and then another charge to not have to make a credit karma checking account
Written by a customer while visiting turbotax.intuit.com