Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is great
on January 18, 2026
Posted by: TJF12
from IN
wonderful and accurate I like how easy it is to do it yourself
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy quick - great!
on January 18, 2026
Posted by: Diane L Texas
from Texas
I did not use a live agent. Not applicable to me.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy, about an hour to complete
on January 18, 2026
Posted by: ErbieQ
from 374 Elder St
TurboTax guided me through everything, making it easy for me to do everyhthing myself. The interface was easy to navigate as well.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thankful for TurboTax
on January 18, 2026
Posted by: chels1415
from Virginia
I've used TurboTax for I think 18 years now and I'm still so happy with it and I suggest it to anyone that mentions needing to file their taxes. I love how it guides you through the process and even shows your estimated time. I don't know that filing taxes is fun for anyone but TuboTax makes it an easier process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on January 18, 2026
Posted by: 1234568954
from mi
its ok. kind of expensive for doing my own taxes but what can you do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on January 18, 2026
Posted by: Rich02pb
from Tucson az
It was fast real, helpful, not hard to understand and got more on my return than I would with h.And r
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 18, 2026
Posted by: LindseyJ 85
from Illinois
Turbo Tax is so easy and gets easier every year since I don’t have to dig out paperwork. All my info is right there secured in the app. It literally takes me less than 30 minutes to file my tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast, easy
on January 18, 2026
Posted by: DeeeeT
from California
did the whole process alone and it was fast and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com