Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love it turbo tax
on January 18, 2026
Posted by: Anonymous
from California
I been use TT for the last 5 years and its been a very satisfactory experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2026
on January 18, 2026
Posted by: Theodor andreski
from FL
It was wonderful not complaints very helpful Would reccomment
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2026
Posted by: Don1Z
from FL
Fast and efficient service took me about an hour with one W-2
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is awesome
on January 18, 2026
Posted by: Sam1788
from Queens,NY
very easy for me to file this year. i will recommend my family and friends to use turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use!
on January 18, 2026
Posted by: Dev1369
from North Carolina
An absolutely fast and easy way to do taxes! Super easy to understand and to do ourselves!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
They way overcharge and mislead
on January 18, 2026
Posted by: Cables99
from Virginia
I feel they over charge for there service and extremely mislead on the refund advance options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 18, 2026
Posted by: Rob8316
from Florida
It was made easy to understand what was needed to do my taxes correctly
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but not free
on January 18, 2026
Posted by: brokeagainn26
from Pennsylvania
don't expect free, as it always finds a way to make you up-grade, even with 1 simple w-2
Written by a customer while visiting turbotax.intuit.com