Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,313 Reviews)
Open Ratings Snapshot
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy as pie
on January 18, 2026
Posted by: LeroySaare
from Florida
Fast and simple. Way to go! I use this every year and love it.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on January 18, 2026
Posted by: Reds15
from Arkansas
A friendly to use very friendly to use very friendly to use . And to much unnecessary questions for senior adults to fill out . Some areas are very confusing.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 29, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good
on January 18, 2026
Posted by: Dustydog67
from MI
Good..............................................................
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 29, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
FREE MY BUTT
on January 18, 2026
Posted by: MSDIX
from IL
WASNT FREE AT ALL TO MANUAL DO ENTRY YOURSELF. THEY LIED TO ME AND CHARGED ME ALOT OF FEES AT THE END
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 18, 2026
Posted by: Edfizz87
from Califonia
It was an awesome experience for me they did great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the best as always
on January 18, 2026
Posted by: kmmaa
from TX
I have been using turbotax for years, their experts look and make sure everything is good. I recommend it.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TT
on January 18, 2026
Posted by: 1987Brian1987
from Kansas
Everything was easy. I love when everything is smooth
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great company
on January 18, 2026
Posted by: Mamalew555
from Alabama
Easy to guide through - apply information and understanding the process
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
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