Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So great!
on January 18, 2026
Posted by: Tnice13
from Kansas
It was very fast and easy. 45 minutes was all it took
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
minor
on January 18, 2026
Posted by: 131912
from ottawa ks
have used for long time. upsetting that the price keeps increasing when i opt do myself each time i file
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 18, 2026
Posted by: sweeney 1
from fl
I did not use this option, but like that it was available
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax11
on January 18, 2026
Posted by: Dezilove69
from mass
I had a great experience with ayn with 1000% customer service and was great to talk with helping me work though my error code! thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on January 18, 2026
Posted by: Anonymous
from NY
Overall The Best. I could not think of any other way to do my taxes myself! WAY TO GO TURBO TAX!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good!
on January 18, 2026
Posted by: Mikanew
from PA
Fast easy to use! I recommend this to my friends and family. Absolutely using it next year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to use!
on January 18, 2026
Posted by: Cecestarz
from Trail, Oregon
Been using TurboTax for years. It’s always easy to get my taxes done. It walks me thru everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
save time
on January 18, 2026
Posted by: turbo tax save time
from south carolina
it was very fast and quick did not take the time that they suggested
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com