Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 18, 2026
Posted by: Profile74
from New York
It’s great, easy and accurate. I’ve been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on January 18, 2026
Posted by: dstp
from 2329 East 4th Street
very easy, love the product and service, will do again
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IT WAS FINE
on January 18, 2026
Posted by: TarynTeal1976
from Massachusetts
IT was very helpful and made the process simple. I appreciate the service
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Don't like it
on January 18, 2026
Posted by: Gmkmnjo
from Wyoming
For existing users, it skips possible changes. Makes it hard to adjust info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome !
on January 18, 2026
Posted by: Tabersauto
from Rhode Island
The best tax return app to use, been loyal for 5+ years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yay
on January 18, 2026
Posted by: Anonymous
from florida, fl
easy to use, quick to file, great way to file without having to have a professional
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Filing & Access Made EASY
on January 18, 2026
Posted by: chelly14
from New York
I love this well-guided easy way for me to be able to file my taxes on my own, thank you for the product and I plan to continue to use your services.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
billing address not changeable
on January 18, 2026
Posted by: Billing issue 1mil
from Washington
4 stars due to turbo tax not allowing a billing address instead they put in your physical address as billing for the payment with no way to change it. My bank card doesn't bill to my address, so payment will always be denied. please correct this issue with your software to allow payment.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com