Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast, Easy, Simple
on January 18, 2026
Posted by: DylanCSCS
from AZ
File with TurboTax every year. It is super fast and easy, especially with the ability to import your documents. I do wish they would ask about upgrades multiple times, but a small price to pay when the service is so easy to use. Plus I’d would probably upgrade when my circumstances change/get more complicated. I recommend TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 18, 2026
Posted by: Jamespage99
from tennessee
Great way to do taxes. it was easy to use and the information was as fast as i needed it to be
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 18, 2026
Posted by: JoeyB07
from FL
Great platform and very user friendly. Super product. Been using it for years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax free and easy
on January 18, 2026
Posted by: Melissa Kaye
from Florida
I have been using Turbo Tax for over 10 years. Easy to file, easy instructions to guide you. The free version is all you need most of the time however if you need more there are options you can pay for too. It's better than going and paying someone to do it and letter them take a big part of your refund.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 18, 2026
Posted by: Lanner22
from New york
Use it every year. Very easy to use and straight forward. Easy to find answers to questions. Very helpful couldn’t do it without it
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on January 18, 2026
Posted by: Kin1927
from New York
Fees too expensive and I did everything myself. Should be no more the $40-$50 total. $128 is too much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Year for Taxes
on January 18, 2026
Posted by: Turdle_Soupe
from Delaware
Like that everything was smooth and it does full real time check while processing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2026
Posted by: sav419
from Ohio
Very easy to use and whenever I needed help they answered all my questions.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com