Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on January 18, 2026
Posted by: tkurt2112
from KY
this was an easy process and it only took me thirty minutes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 18, 2026
Posted by: MommyPot5
from Georgia
TurboTax has been our go to for he last 3 - 4 years. We hav been pleased with the guidance, accuracy and features to help us get the best return possible. The interface is user friendly and compatibility is unmatched.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on January 18, 2026
Posted by: Jazzy Faith
from Texas
Turbo Tax is great and make the whole tax process so easy. I love the step-by-step guidance; it clearly explains what everything means and why it's asking each question. If you ever need help understanding something it breaks it down in a way that's simple and stress free. I highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use but miss when it was free
on January 18, 2026
Posted by: ashtoo
from NC
I always use turbotax and it is very easy and convenient but i miss when they had a completely free option.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax wins again
on January 18, 2026
Posted by: madison66
from Hammonton NJ
I like TurboTax because it makes it easy to get my money. I used it a few years and it's always been easy, cheap and fast and great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Crys0316
from Oklahoma
Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easier than before
on January 18, 2026
Posted by: Dese58
from WA
Super easy and fast . I will definitely use it next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Do It Yourself Deluxe? What even is that.
on January 18, 2026
Posted by: Anonymous
from Nashville, Tennessee
Pretty aggravating that there is not an option to select “No” when they ask about Deluxe. I just want to do this myself, NOT with Deluxe.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com