Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Experience
on January 18, 2026
Posted by: Mixedculture
from CA
My experience went well. The helpful topics made filling easy to use. The price was reasonable compared to using other known company's.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax site ever!!
on January 18, 2026
Posted by: waterworld
from Virginia
Turbo tax makes it easy to do your taxes. I like that I can get help anytime while doing my takes!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
expensive
on January 18, 2026
Posted by: Smellafella
from WA
Turbo tax is good however its not free anymore like it used to be. its getting really expensive. it was 124.00 just in fees and I didn't even use any of their help, just the website. I can understand 49 dollars for the services but another 40 dollars to have direct deposit on to my own account and not the Credit Karma card and another 35 dollars just to have my refund an extra 5 days early even though I didn't ask for that its just automatic charge I really don't care if its 5 days early or not but there is n option to opted out of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Great
on January 18, 2026
Posted by: Tj421
from 1525 BONITA DR, Apt 5
I had I had a very good time doing my taxes this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great.
on January 18, 2026
Posted by: Ra86
from Texas
I find it very convenient to use turbo tax. I use them every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
process is fluid
on January 18, 2026
Posted by: Anonymous
from maine
The info was easy to enter and the process read well.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is my go to
on January 18, 2026
Posted by: Amaialove7
from New York
I've been using this system for years and it's always reliable
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax-Reliable for Self-Filing
on January 18, 2026
Posted by: mteter63
from Hawaii
Easy to understand and user friendly. I do find all the additional fees and charges a bit disappointing, but it doesn't preclude usage and it is still more affordable than CPA services.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com