Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Despicable
on January 18, 2026
Posted by: LT_H
from MI
120+ dollars to file taxes is despicable. Moreover, you exempt National Guard servicemen from any discount. You lobbied to make direct IRS tax returns cease to exist thereby forcing American citizens to pay to file their taxes. I loathe you with all my being.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on January 18, 2026
Posted by: Anonymous
from OR
Easy to use and provides quick links to access forms.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's been good to me
on January 18, 2026
Posted by: Ctae24
from Abq nm
Good.haveeb been using for 2 years now and it's been elly good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 18, 2026
Posted by: Kendor63
from Florida
easy to file with expert help and guidance. Recommend to anyone.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is easy and clear
on January 18, 2026
Posted by: hp 2026
from nevada
always easy and fast ,no hassle is easy to do yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 18, 2026
Posted by: Cherle55
from Illinois
TurboTax guided me nicely through preparing my Federal and State taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 18, 2026
Posted by: Abbey1989
from NC
Turbo tax was a really easy tool to help me file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 18, 2026
Posted by: CweetP
from Michigan
Very easy! Understandable. Love the ability to pay with my return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com