Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(73,277 Reviews)
Rating breakdown 73,277 reviews
5 Stars
54,837
4 Stars
8,050
3 Stars
3,496
2 Stars
2,155
1 Star
4,739
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Multiple account no loans avail
on January 18, 2026
Posted by: Ajenkin
from Ohio
Logging in and verified codes failed on more than one occasion multiple accounts. I paid for services more than once and I still couldn’t figure out how to get a refund anticipation loan
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 18, 2026
Posted by: Stallardc
from CA
Easy to use for those of us with simple taxes. Would use every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The old Turbo Tax was better
on January 18, 2026
Posted by: Jorgy1234
from Texas
Turbo Tax has always been a favorite for me to do my taxes on my own. but lately it has been getting more and more expensive to do my taxes on my own. I am disappointed in this, even though it makes my taxes easy I may be looking elsewhere to file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy!
on January 18, 2026
Posted by: Kels3676
from Indiana
Super easy to follow and liked how fast it was. No issues!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My experience filing my tax online is flawless.
on January 18, 2026
Posted by: Kris60634
from IL
I didn't use a Turbo Tax Agent online. Everything is fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is ok, maybe more helpful for first time
on January 18, 2026
Posted by: APerson234513126545276241
from california
about average. Accurate, but wastes time pretending to do a "check" periodically, as if the 15 or so numbers can actually confuse a computer for more than a millisecond. It made me manually look up last years return, even though I've used Turbo tax for years. I'll likely do it with a free tool next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo
on January 18, 2026
Posted by: Tree1001
from Minnesota
I have used Turbo Tax for about 3 plus years now. I love the convenience and the guidance. Thank you Turbo Tax for making this easier.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Accurate and easy
on January 18, 2026
Posted by: Alex14230918
from IA
Generally helpful and able to present useful information to allow me to file accurately.
Written by a customer while visiting turbotax.intuit.com