Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Highly recommend!
on January 28, 2025
Posted by: Shelby2397
from Minnesota
Really easy to use and made it very simple to understand!
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
LOVE TURBO TAX
on January 28, 2025
Posted by: TOMF77
from Tennessee
TURBO TAX IS EASY TO USE AND VERY THOROUGH, I HAVE USED IT EVERY YEAR FOR MANY YEARS NOW.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is getting selfish
on January 28, 2025
Posted by: Marissaaa57
I do not like the 40 dollar processing fee on top of the 38 dollar service fee.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome great service
on January 28, 2025
Posted by: Wintera
Very easy to do !!! Very reasonable in price and fast !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love filing with TurboTax
on January 28, 2025
Posted by: Moises007
from Astoria Queens
Got even more easier to do your taxes awesome recommend for a lot of people to file with you guys
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you are cheats
on January 28, 2025
Posted by: windnottreatedright
You tricked me on the free tax service and charged me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like Turbo Tax
on January 28, 2025
Posted by: SparkleyJen
It was simple to use for filing and easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax MUST consider this...
on January 28, 2025
Posted by: rwcash
from Florida
Overall a good experience. There is a problem that I see that I believe affected me getting the early refund advance! I used Turbo Tax on or about January 10, 2025. Everything was complet! My tax filling could not be accepted then so I lost all of the information! I HAD TO REDO EVERYTHING! TO MAKE MATTERS WORST I WAS NOT APPROVED FOR THE EARLY REFUND ADVANCE TODAY(01/28/2025) LIKE I WAS BEFORE IN EARLY JANUARY! SO I AM VERY DISAPPOINTED THAT TURBO TAX "THE WEBSITE" DID NOT SAVE MY TAX FILING AND MAKE IT AVAILABLE ON TODAY ALONG WITH THE DECISION TO GRANT ME $500 ON THE REFUND ADVANCE!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com