Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
it was easy to use
on January 18, 2026
Posted by: marcussssssssss
from ms
Excellent it was great to use. This was my first time and i enjoyed it
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 18, 2026
Posted by: Alondra29
from CA
I love it very fast and good
And detailed as well
And detailed as well
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 18, 2026
Posted by: Skarin
from Virginia, VA
Turbo Tax makes doing taxes so easy. I have used it for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is easy to use
on January 18, 2026
Posted by: blugrl54406
from Stevens Point WI
the initial process and assistance is good, however, I felt pressured into buying addtional things just to complete my filing. My taxes and life style is pretty straight forward and the additoinal fear of missing out is not needed. Addtionally. at the end of filing there was an additonal $40.00 fee added to the already fees and expensies I really didnt want to pay. Outside of the addtional costs accuracy and the access was an ease.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Charged for deluxe when not needed
on January 18, 2026
Posted by: ChrisU31
from Michigan
I had to pay for higher level than I needed and I couldn't redo my information as it kept taking me to deluxe edition for $0 dollars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY TO USE!
on January 18, 2026
Posted by: WSRILEY2017
from MS
Very easy to use and accurate! I use this software every year and will continue to do so!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is where its at
on January 18, 2026
Posted by: kendrick091
from SC
Easy to do, with step by step instructions. Would highly recommend!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 18, 2026
Posted by: Mandie089
from Florida
Great easy ...fast..I would definitely use next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com