Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax was very helpful
on January 18, 2026
Posted by: QueenGoddess
from Georgia
Easy filing experience . Was about to complete fairly quickly with guidance provided
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is good, but costly
on January 18, 2026
Posted by: ms1023
from delaware
I enjoy using TurboTax and its features for an easy tax filing process. What I am not happy with is the cost for filing. For a basic filing with only government and state filing with a school tax break, almost $100 to file is a bit high. Especially when I am filing myself without assistance from TurboTax professionals.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s awesome
on January 18, 2026
Posted by: MattieJ88
from Columbia tn
I love everything about it makes easy fast and convenient
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved Turbo Tax
on January 18, 2026
Posted by: Tisi1959
from New Jersey
I haven't used this in years and forgot just how easy it was to file on a step by step
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on January 18, 2026
Posted by: GeneralP83
from Ohio
Always easy and convenient. Never had any problems.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 18, 2026
Posted by: Nick303
from Virginia
Good and easy to use. Only thing I dislike is going through same questions after logging back in
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax IS AWESOME
on January 18, 2026
Posted by: Michelle2026
from Oklahoma
Have used for many years. TurboTax is accurate, compatible, the features and online guidance are easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too "Techy" for my personal taste.
on January 18, 2026
Posted by: Red Rivers
from Nevada
As I age I'm finding it more difficult to complete my annual tax return. What was relatively simple,when I first started using Turbo Tax,has now become more complicated and technical. Thank God I'm not wealthy,as it would be a nightmare! Far too many agreements now,which I don't really understand,and probably cheated myself out of any extra funds. Too many fingers in the pie, and too much technical jargon,which us older ordinary folks can't deal with. Sorry,but that's my honest opinion.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com