Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fixed my mistakes
on January 28, 2025
Posted by: Tax24Help
Great help! I had entered forms wrong and they helped me fix everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program, Well Worth the $
on January 28, 2025
Posted by: J7Fresh23
from Utah
Use it every year, makes my life so much easier. As long as they stay this reliable and accurate, I will continue to use them.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo needs to do better
on January 28, 2025
Posted by: Nicks return
from United States
Although Turbo is easy to use I disagree with fees for certain form situations and that being the unemployment form. Adding Unemployment benefits is not complicated and that form should be part of the FREE FILE. If someone is on unemployment for half a year it is quite possible they may need every penny refunded to them. I think it is also ridiculous to charge $40 to deduct the fees from the refund. This is why I give 3 stars Do better Turbo Tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 28, 2025
Posted by: RazShaz
Amazingly simple, easy and fast . I did it all by myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on January 28, 2025
Posted by: Disgruntled Customer01
This will be the last year I use Turbo Tax. Advertised $0 Federal, $0 State, $0 File. I get to the end and it is not true at all. It is a $49 fee to file state with Federal and the Federal was $79. I just spent an hour completing my taxes. I wasn't about to do it again. I said forget it and went ahead with it. I then get to the payment and there is an extra $40 charge to pay for it out of my tax return. I do not recommend this crooked site. They will hide fees up until the very last minute after you have spent almost an hour working on your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 28, 2025
Posted by: Greatness1979
from Plymouth, Wisconsin
TurboTax is so easy to use, and I love that it holds all my previous years tax returns making it easy to find them… Thanks TurboTax…
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 28, 2025
Posted by: Joseycely
Good app simple to used i recommend to fill taxes t
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lets go Turbo Tax
on January 28, 2025
Posted by: AngieW123456789
from Sacramento, California
Great! Turbo Tax / Lets go Turbo Tax / Lets go Turbo Tax
Written by a customer while visiting turbotax.intuit.com