Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good program
on January 18, 2026
Posted by: NTST
from Michigan
I like using Turbo tax to file my taxes. the only thing I would like better if the file for free, applied. I have a standard return, yet i have to pay to file, while another persons taxes are free to file under the same guidelines
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT PRODUCT
on January 18, 2026
Posted by: DTWILDE
from MN
I HAVE USED TURBO TAX FOR 10 YEARS NOW WITHOUT ANY PROBLEMS. I LOVE IT!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Would recommend
on January 18, 2026
Posted by: NickRay from FL
from Florida
Pretty simple step by step and going back to review helps.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2026
Posted by: Ajay51
from Michigan
It was easy. It was fast. The transfer of my W-2 from my payroll app was easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
POOR
on January 18, 2026
Posted by: CORPORATEDRAIN
from OHIO
FORCED TO UPGRADE TO PREMIUM FOR FORM 8959 WHICH DID NOT APPY TO MY TAX SITUATION
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2025
on January 18, 2026
Posted by: KateTax2025
from CA
Easy to use - explained well and good answers when neede
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay!
on January 18, 2026
Posted by: millironhb
from Wisconsin
Yay! Turbo tax did my taxes for over a decade because its fast and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 18, 2026
Posted by: rgrace3
from arkansas
its easy to fix all the errors. they will guide to go thru all the papers
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com