Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on January 28, 2025
Posted by: melly1323
It was a great and easy experience. It makes filing taxes super easy and quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faster then the estimated time
on January 28, 2025
Posted by: Nardo12
It was much easier then the other site H&R no difficulties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Try it, very easy and convenient
on January 28, 2025
Posted by: Vela95207
from Stockton California
I have been using TurboTax for several years, and my experience has consistently been positive. The software offers accuracy in tax calculations, which gives me peace of mind when filing my returns. The user interface is straightforward, making submission a hassle-free process.
One of the features I particularly appreciate is the addition of real-time alerts. These notifications keep me informed about any changes in tax laws or updates on the acceptance of my federal and state tax filings, which is incredibly helpful. It ensures that I’m always aware of the status of my submissions.
I highly recommend trying TurboTax if you are looking for reliable tax software. In my case, the cost was approximately $90, which is a reasonable price for the service provided. Additionally, the fee can be deducted directly from my refund, making it convenient to manage.
I was also presented with the option to receive my refund sooner than the traditional timeline. Although I chose to stick with the standard refund process, it’s reassuring to know that this expedited option is available for those who might need their funds quickly. Overall, TurboTax has been a valuable tool for my tax preparation needs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is such a time saver!
on January 28, 2025
Posted by: Lenalou1
Very Pleased! Quick and fast service! Website very easy to understand and follow!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for the win!
on January 28, 2025
Posted by: Maia197
from Virginia
super easy to navigate, and very informative! all of my questions were answered in a way that was easy to understand, and I was able to get the most out of my return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!!
on January 28, 2025
Posted by: Frhee
from Fargo,ND
Excellent so far. Makes filing taxes a breeze. Saves so much money.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on January 28, 2025
Posted by: 8680754Shhhhhh
Sucks fees hard to navigate tax breaks that are dumb
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Falls short for Utah state taxes....yet again.
on January 28, 2025
Posted by: Retired_Filer
from UTAH (read the review)
Federal...No issues. State...total disaster. I am retired military. I receive a military pension monthly. The state of Utah stopped taxing this pay 2 years ago. TurboTax developers never implemented this change into their software. Per UC §59-10-1043 (https://incometax.utah.gov/credits/military-retirement), "If claiming this credit, enter amount on TC-40A, Part 3, using code AJ ." TurboTax allows TC-40A, Part 3 amount and codes to be input but rejects code AJ as invalid. Way to go TurboTax. This law was changed January 2023, not yesterday.
I will have to eFile with the state, again. Just to make the frustrations amplified, TurboTax was adamant about not deleting the (inaccurate) state tax return as it was finished and ready to file. The resulting pop-up window was extremely discouraged that I was not going to submit my $2300 payment to the state of Utah for NOTHING!!!!!!! (and I hate typing in all-caps).
I will have to eFile with the state, again. Just to make the frustrations amplified, TurboTax was adamant about not deleting the (inaccurate) state tax return as it was finished and ready to file. The resulting pop-up window was extremely discouraged that I was not going to submit my $2300 payment to the state of Utah for NOTHING!!!!!!! (and I hate typing in all-caps).
Written by a customer while visiting turbotax.intuit.com