Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on January 18, 2026
Posted by: lead chicken lady
from texas
It was easy to file my taxes for 2025, but I was trying to file 2024 Ill Do that now
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Wrong Advertisement Be Careful!!
on January 18, 2026
Posted by: Anonymousdog
from Oregon
It starts off by telling you it's free to file and even after you proceed all the way through without any upgrades it still ends up charging you over $100 filling it yourself. Absolutely Ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax tax tax
on January 18, 2026
Posted by: tye looks
from like
looking good feels everybody enjoy your year don't be late
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Software awesome Fees suck
on January 18, 2026
Posted by: Emanon1279
from Va
Easy is one two three cost a little high it says it's free but at the end they end up getting you to pay for the do-it-yourself deluxe $39 for filing your state and $40 if you want to use your federal return to pay for all the fees so all together what I thought was free turned out to be $128 I'll give him five stars just because it was literally clicks and I was done And they gave me a free checking account and once accepted I should get an advance directed to it we'll see but the fees thrown in at the end kind of felt like more of a necessity that I had to purchase the deluxe
Pros: I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on January 18, 2026
Posted by: Kevin3pic
from Indiana
Quick and easy to use. Better than going somewhere in person
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made the process pretty easy
on January 18, 2026
Posted by: ERUPT
from Phoenix AZ
Went well. Everything was easy and worked out great
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money hungry
on January 18, 2026
Posted by: 1235Jose
from Nc
Money hungry use to be free and never use to be so short
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great
on January 18, 2026
Posted by: Dobie Dan
from Texas
It was simple and they walk you through. Have used it for about 29 yrs.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com