Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy!!!
on January 17, 2026
Posted by: CeeChee
from Alabama
Super easy and they help you understand what to do so you file correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on January 17, 2026
Posted by: Pasha2026
from 16956 Timberwork Road
Turbotax is easy to use. I have used it for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
absolutely the easiest best way.
on January 17, 2026
Posted by: Cwest1
from canton, Ga
turbo tax is great. why anyone without a business would not do their own taxes is beyond me. its the best choice.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Gross
on January 17, 2026
Posted by: Hateit666
from Washington
Horrible and not free like it says do not recommend at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Excessive Fees for a basic return
on January 17, 2026
Posted by: MattClupper
from Texas
I really dislike the push to create a credit karma account and the excessive fees for a basic return. I will not be using the service again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 17, 2026
Posted by: SLRose
from Tennessee
Always simple and easy To use. Love using it ne cause it knowsall thé new taxe mais sont I dont bave to.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 17, 2026
Posted by: Samp4122724
from Pennsylvania
I love TurboTax. It has helped me every year filling!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and helpful
on January 17, 2026
Posted by: Anonymous
from ca
Turbo Tax helps me out so much.I have been using Turbo tax for ten years.So I recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com