Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
super easy
on January 28, 2026
Posted by: chloe1995
from maryland
this was super easy to do on my own while my kids were taking a nap
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on January 28, 2026
Posted by: Mary Keen
from NC
easy to use for a tax dummy. got it done in less than 15 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Veronica W for the win!
on January 28, 2026
Posted by: Gabe515
from Washington
Veronica W was able to help me get the most out of my tax return! She's the best of the best!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing tool to do taxes
on January 28, 2026
Posted by: GaluskiA
from AZ
Great program for doing taxes. Easy process throughout, even is you have uncommon situations, like 1099-R forms.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not bad
on January 28, 2026
Posted by: nees26
from fl
it was ok little laggy when in review.it was ok little laggy when in review
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Screen Time Out
on January 28, 2026
Posted by: Tom7685
from IL
ScreeTime out was a constant extra step as I would gather information.
would be great if it could be disabled
would be great if it could be disabled
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with
on January 28, 2026
Posted by: Sinister169
from NM
It Was easy to do. Was done in 30 Minutes.Left me with nothing to do the rest of the day
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 28, 2026
Posted by: Heatherj76
from Maine
User friendly and fast. Easy to complete in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com