Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 17, 2026
Posted by: Dan767998689
from Wa
Good..............................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is charging for things they did free
on January 17, 2026
Posted by: conniegggre
from Illinois
have to pay for basic features now, doing taxes another way next year cause whats the point if your going to charge. Dont use this service again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing
on January 17, 2026
Posted by: Barton10
from tennessee
Turbo tax is quick and easy to navigate. They make filing taxes less complicated and i would recommend them to anyone.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 17, 2026
Posted by: Mastereli213
from MO
love TurboTax very reliable, I have been using this app since I was old enough to use it works well and is reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Task in the comfort of my home!
on January 17, 2026
Posted by: step99
from Florida
Easy going experience while in the comfort of my home.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best thing since sliced bread!
on January 17, 2026
Posted by: Charliethegrumpyoldman
from TX
I have used turbotax to file my returns for past 10 to 15 years, it is so simple and walks you through each step. A big thank you to all who contribute to making turbotax system to function.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this website
on January 17, 2026
Posted by: Kim0534
from Pittsburgh. PA
Ease of use. The Tutorials are very east to follow
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Gotten expensive
on January 17, 2026
Posted by: Scarejack
from Florida
Way too expensive to file. Ridiculous you charge me to use your product AND to transmit it to my bank.
Written by a customer while visiting turbotax.intuit.com