Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
not happy with it this year
on January 17, 2026
Posted by: harper76
from kentucky
things are worded to where its hard to understand , when i started it was so easy to use now it is so hard to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Justice35
from Nevada
Easy and fast will use again next year and recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great System pi
on January 17, 2026
Posted by: XX1XX
from NV
Easy to file and great guidance went through the processs real easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 17, 2026
Posted by: Vellapro
from New York
Accuracy was great. Compatibility to other applications is better. Feature- easy to find. Guidance- very straight forward. Interface- great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 100%
on January 17, 2026
Posted by: Whitetiger78
from OK
I have been using TurboTax for years and I have always loved how easy it is to use. I will continue to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on January 17, 2026
Posted by: juju2300
from Rancho Cordova, Ca
love using turbo tax. it is user friendly and makes me feel comfortable doing my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do!
on January 17, 2026
Posted by: 9560
from CA.
Fast, easy to follow instructions, decent pricing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
still awesome after all these years
on January 17, 2026
Posted by: Scot1971
from KS
as always simple and fast to use. gets faster and easier every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com