Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,313 Reviews)
Open Ratings Snapshot
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Simple an easy to use.
on January 17, 2026
Posted by: Marquilla
from Utah
Great Experience fast and easy to use. I would recommend.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Files Taxes
on January 17, 2026
Posted by: Kura Ken
from Texas
Product files your taxes. Between the fee for the service and the direct deposit fee it's annoying to have a for-profit entity skimming money off of my tax refund. I don't mind paying for the service, but the nickel and diming is a bit much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tac its great!!
on January 17, 2026
Posted by: Angel Leo
from Texas
Its awsome, I have such easy steps and everytime i feel like im stuck turbo tax has a way!!! I Love doing my taxes with TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
I Hate It Here
on January 17, 2026
Posted by: Ethan8691
from North Carolina
I hate filing with Turbo tax. Advertises $49 then hits you with a $40 fee for e-filing when the service is being done online anyway! Plus another $35 for the "up to 5 days faster" option and cant remove that at the end. Thanks for getting me $270 of the $403 I was supposed to receive. Awesome stuff. Theives.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Easy to use
on January 17, 2026
Posted by: TimJ18
from Ohio
Return was fast and easy to understand. Explained the deductions very well
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax with Ease
on January 17, 2026
Posted by: nikk78
from NC
Turbo Tax is awesome easy efficient and I love it!!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great service
on January 17, 2026
Posted by: anthony123456123456
from indiana
super fast and easy way to do taxes. did it while sitting in my recliner watching a movie. way better than going to a storefront to have them done. cheaper as well
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is so easy
on January 17, 2026
Posted by: marheath
from texas
love turbo tax quick easy. Makes everything go smooth and successful. No sitting in someones office for hours 30-45 minutes and your done
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
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