Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: Lucy Levrie
from Del Rio, Texas
Easy to file, Turbo Tax is awesome! I have been filing for years and will continue.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax #1
on January 17, 2026
Posted by: Kdkkdk
from Va
Easy to use
The features are great
Love highly recommend
The features are great
Love highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 17, 2026
Posted by: shellest3
from Utah
I really like how TurboTax walks me through each step of the filing process with questions that I can understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and helpful
on January 17, 2026
Posted by: Richard Wobser
from Ohio
used this site for many years. very easy and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ridiculous fees
on January 17, 2026
Posted by: SNKimes
from Missouri
Think its kindof ridiculous that you now have to not only pay to file,but you have to pay extra to use your taxes to pay the fee AND pay to have it direct deposited to your bank. ill be filing elsewhere next year for sure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 17, 2026
Posted by: Anonymous
from Iowa
Turbo tax is a great service, would definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy !
on January 17, 2026
Posted by: Meaa21
from Ohio
It was awesome , very fast , impossible to make mistakes
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awesome
on January 17, 2026
Posted by: jj1969
from TX
EVERY YEAR WE USE TURBO TAX! I WANT EVER USE ANOTHER FILIIILNG SERVICE AGAIN TURO TAX IS THE BEST!!!!! I HAVE NEVER HAD PROBLEMS WITH TURBO>>> ALWAYS FAST AND EASY AND DONE RIGHT YOU FILE WITH CONFIDENCE KNOWING YOUR TAXES ARE DONE RIGHT!!! THANK YOU FOR EXCELLENT SERVICE!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com