Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo TAx was so easy to use
on January 17, 2026
Posted by: Anonymous
from Mississippi
Turbo Tax was so easy to use. it was my first time filing and they made it easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awesome
on January 17, 2026
Posted by: bullrider69
from tennessee
awesome its getting easy to use and faster to file
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Iv'e used Turbo Tax for quite some years.
on January 17, 2026
Posted by: RPA 88
from Evansville, IN
Very easy to understand and use. Took less than an hour to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax awesome
on January 17, 2026
Posted by: Mushku
from Florida
Very good experience. No complaints here. looking forward to next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 17, 2026
Posted by: Olive blade
from Rhode Island
it was easy and fast and user friendly. I am glad I used Turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient and easy to use
on January 17, 2026
Posted by: Renn2026
from IN
2 Thumbs up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I trust Turbo Tax
on January 17, 2026
Posted by: Reba 16
from TX
I have used turbo tax for years and have always been satisfied with my experience. This year was a bit different because of an unexpected Social Security payment I received. I immediately began paying estimated taxes and set up withholding with my SS payments. I did not see my estimated taxes included in taxes paid so had to ask for help. The assistance was easy to follow and was accurate. My refund is kind of scary but I'll get over it. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT
on January 17, 2026
Posted by: ASCoop
from kansas
I enjoy the guided direction and being able to file with turbo tax :)
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com