Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
taxes online done right!!
on January 28, 2026
Posted by: irishluigi89
from az
The hole prosses was quick and easy for simple returns
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 28, 2026
Posted by: Shae3127
from Florida
M. B. I
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD
on January 28, 2026
Posted by: MAPLEY3
from FLORIDA
QUICK CHEAP VERY SIMPLE TO FOLLOW IN MOST AREAS SAID IT WAS FREE BUT CHARGED ME 49 TO PROCESS
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on January 28, 2026
Posted by: CocoW04
from utah
I like how Turbo Tax walks you through everything! It is very easy to use and self explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on January 28, 2026
Posted by: Arii12
from Illinois
It was actually pretty easy. I took my time and got it done!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax misleading
on January 28, 2026
Posted by: lgparton
from tenn
It is misleading, because it says file for free and then at the end you have to pay 49 dollars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Administrative Assistant
on January 28, 2026
Posted by: Hellooooo000000
from California
Super simple program to use. I am very happy with Turbo Tax.
Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Alcinda50
from Kansas
My experience was ok price is a bit high for me doing the work
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com