Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great job
on January 21, 2026
Posted by: lynn5174
from ga
this app is very easy to use . the question were clear and understandable. I like how they look things over before you summit anything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: Ashley15skxjxfjfjn
from TN
It was great. It was very easy and accurately. Great experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Patty Taxes
on January 17, 2026
Posted by: Patty Sue Who
from Texas
Easy to use and file. Will utilize again, thanks for the assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 17, 2026
Posted by: Coy79
from Texas
Completed tax return myself and was simple and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I would refer turbo tax to friends and family.
on January 17, 2026
Posted by: Tasha61
from NY
Great online tax service that uses tools that will get you the best return ever
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on January 17, 2026
Posted by: Missouri Buzzard
from Missouri
quick and easy, quick and easy. quick and easy. quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & easy filing
on January 17, 2026
Posted by: Riddle47
from Oregon
Turbo Tax made filing quick and easy. Assistance was offered from beginning to end. Great product!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on January 17, 2026
Posted by: AmyPC123
from TN
I think it is awful that you advertise the self-filing would be free and then I get to the end and it's $49.00 with no other option. Then you give me no other option but to choose an extra $35.00 fee that will come out of my tax return to get it 5 days earlier.
Written by a customer while visiting turbotax.intuit.com