Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is great!!
on January 17, 2026
Posted by: gramma8708
from Illinois
it was wonderful using TurboTax by myself and learning my mistakes it was great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Adding spouses income a little confussing
on January 17, 2026
Posted by: Jen jen2
from Washington
This year adding the income was harder because it looked like it was asking me to add more income for myself and I didn’t see the option to add my spouse. After going back and fourth a few times I realized throat when I hit add another w2 it at that time gave me the option to select my spouse. It was a little confusing. Once I figured it out it was smooth going but was a little frustrating at the time. I still got my taxes done in 35 mins but probably could have even gotten them done in 25 mins , if the bottom clarified addition w2 or spouse.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on January 17, 2026
Posted by: Nikkid671
from Nevada
Been using turbotax for years. Easy to use and quick.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy
on January 17, 2026
Posted by: Qweeeee
from Minnesota
This was so easy and very quick to access will be coming back next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 17, 2026
Posted by: Nico111pkdfojd
from Virginia
Thanks Turbo Tax! So easy to use. Very efficient!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Simple
on January 17, 2026
Posted by: Antman26
from NC
it was very simple the way they guide you through everything .
made filing my taxes a breeze
made filing my taxes a breeze
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Works
on January 17, 2026
Posted by: SarahCap
from Ohio
Great program - easy to use, accurate and appreciate the additional will prep service.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 17, 2026
Posted by: Brittkcarucci
from Minnesota
Fast easy, I got done in an hour.. loved doing it from home.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com