Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Tax return
on January 17, 2026
Posted by: Tax return11111
from Tn
It was my first time and it was pretty easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
All the fees! 😒
on January 17, 2026
Posted by: Acapi
from Wisconsin
It went smoothly…… I am not happy with all the fees this year for electronically deposited into a bank account. What a joke. I paid this year but next year will find something different!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast and easy
on January 17, 2026
Posted by: Flora67
from Ohio
Fast and easy with no issues. Would definitely recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's done
on January 17, 2026
Posted by: Anonymous
from Georgia
Slightly quicker than last year. Made it less stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 17, 2026
Posted by: Smoop
from Ohio
Great experience so easy. Very fast and easy to follow and understand
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 17, 2026
Posted by: WWWillow
from Texas
Easy to use if you are using a Standard Deduction and don't have a lot of additional income to report.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Great
on January 17, 2026
Posted by: RERJR11
from Florida
It works great. I use it every year. I recommend. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 17, 2026
Posted by: Mocha39
from wis
It was very helpful nd quick i like how i can scan my w2 into the app
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com