The ONLY complaint I have is that I am paying 40$ for filing then and $40 or so for something else. It's very misleading in the beginning, matter of fact every year I file, especially when I'm a 1040EZ. You end up owing Turbo Tax money when you file your own taxes, and they just submit to the IRS. I love turbo tx otherwise and enjoy using them every year. I think their site is user friendly.