Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax was great
on January 17, 2026
Posted by: childofgod26
from mo
it was user friendly step by step to finish!! will use next year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 17, 2026
Posted by: KeelyBear
from NC
Very easy to use if you have a simple return. But the fee was a bit high for a simple return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: BradandDonna
from Oklahoma
We have always loved doing our taxes with Turbo Tax....Easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Be aware
on January 17, 2026
Posted by: Alejandra1236789
from Oklahoma
I have no idea why I ended up paying so much when it was supposed to be free. Plus I thought that the payment already included the State Tax payment, but no. I feel scammed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax are criminals
on January 17, 2026
Posted by: criminals u are
from georgia
forced fee's. stolen money, fraud. corrupt government criminals
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good for Simple Taxes
on January 17, 2026
Posted by: SMHag25
from GA
Easy to use and straight forward. The help summaries are easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turboax is great!!
on January 17, 2026
Posted by: codymykl
from colorado
awesome and easy to use! Accurate and proficient!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy to understand.
on January 17, 2026
Posted by: Dawg777
from South Carolina
I've used TT for years and enjoy (as much as taxes can be) their processes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com