Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Accuracy
on January 17, 2026
Posted by: sche
from 211 E Hazel St Apt 30
Very easy to use, accuracte and fast. Been using for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on January 17, 2026
Posted by: MichaelK9
from FL
I have used Turbo Tax now for at least the last 15 years, it is the easiest and most accurate way to file your returns by yourself with easy to use features and guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 17, 2026
Posted by: ryry122590
from mississippi
Very easy and painless. I had some questions and they quickly answered them.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and accurate
on January 17, 2026
Posted by: WareMom
from Maryland
Been using this service since the late 90s. I just love the easy of use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 17, 2026
Posted by: Jgh76
from Georgia
It was so fast, will do every year. Very helpful chat
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 17, 2026
Posted by: Paula28504
from North Carolina
One of your experts called me and was very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting to expensive
on January 17, 2026
Posted by: MikeMOS
from Ocean Shores, WA
I am retired and only need to file one W2 and SS, I take standard deduction and live in Washington so no state taxes does not seem worth $54.00 including taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 17, 2026
Posted by: jackz215
from pennsylvania
It is very easy to use. Makes the whole experience enjoyable
Response from turbotax.intuit.comBy TurboTax Care Team, January 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com