Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Charged card 10 times with no notification.
on January 28, 2025
Posted by: bingusbingus
I had to upgrade to a premium account to file my student education credit. While trying to enter my credit card information, I entered a current address rather than an old address and they charged my card for each time I entered an "incorrect" address, leading to hundreds of dollars missing from my bank with no refunds and no confirmation notification that my account would be charged. I had to call my bank and dispute the charges. Unacceptable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thomanesha 2025
on January 28, 2025
Posted by: thomanesha90
from Fresno, CA
Amazing and easy to do. I do my taxes each year and the experience gets better every year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible
on January 28, 2025
Posted by: Cheyenne2397
Nothing but problems this year and little to no help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2025
Posted by: ryancase1974
from amarillo tx
love it been using it for years , will not use anyone else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Never Free
on January 28, 2025
Posted by: Trouble track
TurboTax is easy to navigate and accurate. The only draw back is that the service is never free as advertised.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 28, 2025
Posted by: Cody318
Very easy and efficient to use. Have been using since I did my taxes for the first time...just keeps getting better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thumbs up
on January 28, 2025
Posted by: gwenny16
from Philippines
thorough ...................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quik and Easy
on January 28, 2025
Posted by: CatMommaScott
Easy...no headaches..we have used them since 2013 or so.
Written by a customer while visiting turbotax.intuit.com