Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
FILE
on January 17, 2026
Posted by: ANDIPICKLEBALL
from FLORIDA
GREAT TOOL TO FILE YOUR TAXES ACCURATELY AND IN A TIMELY MANNER
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
7
on January 17, 2026
Posted by: qzxc
from sc
the experience was good, self managed, simple enough
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a huge help
on January 17, 2026
Posted by: RavenG97
from NY
TurboTax is a huge help, and makes things easier and more understandable and more possible feeling.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Prices too high
on January 17, 2026
Posted by: Wincrest
from sc
Turbo tax makes it very easy to file my taxes. I haave been using for 5 years. I jus wish once I could get to file my takes for free. Its starts off at $39 and then once you get to the end its $78. It only took me 24 mins to do my taxes. I had a 1095A form and that is the only reason I could not file for free.
So my only dissatisfation is the price.
So my only dissatisfation is the price.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on January 17, 2026
Posted by: Eduardo2026turbo tax
from or
Very helpful and provides assistance for filing your own tax return at a reasonable cost. Thanks, Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go TurboTax
on January 17, 2026
Posted by: Court0598
from Michigan
Fast, easy, had my information from last year. Very reasonably priced.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s great
on January 17, 2026
Posted by: Alopez69
from Texas
It was awesome experience it was great awesome experience Thankyou awesome job
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on January 17, 2026
Posted by: TimothyTim0544
from Texas
It is easy and quick to file your taxes but far too expensive for the service provided.
Written by a customer while visiting turbotax.intuit.com