Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,313 Reviews)
Open Ratings Snapshot
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Wv
on January 17, 2026
Posted by: Quikine
from Wv
It was a fun experiment. It was my first time I think I’ve done well. Thanks a lot.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Loved it smooth filing
on January 17, 2026
Posted by: Lucky412
from Kansas
Very easy service to use get my return would recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Filing!
on January 17, 2026
Posted by: Tory70
from Texas
I use Turbo Tax every year because it makes filing my taxes so much easier.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Convenient
on January 17, 2026
Posted by: Mine789
from Georgia
I've been using this method for years now.. the upkeep from previous year's information has been quite helpful
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
2024 taxes
on January 17, 2026
Posted by: Hunt1064
from Indiana
Turbo tax is fine except my taxes were rejected. Trying to file for 2024, not 2025. Needed guidance on how to fix and would have liked to talk to a live person. I hope they are correct now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome Work
on January 17, 2026
Posted by: Creedo88
from Tennessee
Great product been using it for over 10 years now. Recommend to all my friends
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
beyond helpful
on January 17, 2026
Posted by: JessieB78
from FL
I’ve always found TurboTax to fit my needs perfectly. The guidance is clear, the process is straightforward, and the accuracy is beyond helpful. It takes the stress out of filing every year.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Best
on January 17, 2026
Posted by: Coach Anthony
from Ohio
Love turbo it was the best way till file your taxes
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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