Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to file love TurboTax
on January 17, 2026
Posted by: Hopew
from Fl
Turbo tax was easy to file and navigate, showed me everything I needed to do
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All good
on January 17, 2026
Posted by: ahammerin
from IN
All good - easy to use blah blah blah blah blah blah
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 17, 2026
Posted by: Jemackl61
from FL
Easy and secure. Did my return during breakfast. Happy with the results. Quick return straight into my bank account means the USPS can't lose it.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked OK
on January 17, 2026
Posted by: EEG79
from FL
Worked OK after glitches cleared and found out how to sign in again.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable program
on January 17, 2026
Posted by: JewlzieB
from NC
Very easy and precise. Used for over a decade due to its dependability and communication.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy filing
on January 17, 2026
Posted by: Mitjane
from Ohio
Easy filing , guided , definitely recommend ! Taxes done in about an hour
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
force you to purchase
on January 17, 2026
Posted by: tyler11111
from Florida
they force you to buy everything and take money away from you if you dont because you are forced to pay them.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 17, 2026
Posted by: Porkchop123456789
from Michigan
Easy to use. Step by step instructions thanks turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com