Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awsome
on January 17, 2026
Posted by: Tw93003
from Fl
Turbo Tax is super easy-to-use and very helpful in making Tax time a no brainer. Would definitely recommend to anyone!
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Guidance through process
on January 17, 2026
Posted by: Kate154333
from Michigan
Helpful tips and explanations are offered throughout the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is MONEY HUNGRY
on January 17, 2026
Posted by: haterofturbotax1
from Georgia
Turbo Tax charges exorbitantly for every single little thing they do. I'm definitely switching to HR Block next year. This experience felt like money grab after money grab after money grab. Y'all don't care about your customers, you just want our money. Would give zero stars if possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 17, 2026
Posted by: Dreed33
from Columbus, Oh
This is a very user friendly website, and I was able to complete my taxes quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy ri understand
on January 17, 2026
Posted by: jg cooper
from GA
Easy to understand
easy features and easy to understand. fast and eay
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 17, 2026
Posted by: Tiff81562113
from Ohio
User friendly ready step by step fast and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AMAZING
on January 17, 2026
Posted by: JUSTJOJO
from TEXAS
This is my FIRST year to file mine and my husbands taxes (he normally does it) and it was extremely EASY!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend TurboTax Over Cheaper Options
on January 17, 2026
Posted by: Compensatiated
from Tennessee
I tried using TaxAct initially to same some money. I ran into glitches where their system was combining my ex-wife's income with mine. I stopped using TaxAct and moved to TurboTax. Everything ran smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com