Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy way to file!
on January 16, 2026
Posted by: Anonymous
from Alabama
Turbo tax makes filing my taxes easy! I just hate the fees that come with it.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Redrockbottom
from Las vegas nv
Great lots of help easy to use. ¡¡!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax still needs to be free
on January 16, 2026
Posted by: Odie1972
from Texas
The experience was fine, but Turbo Tax needs to be FREE for those of us who do not itemize deductions.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simple and easy
on January 16, 2026
Posted by: gwen8712
from ky
simple and easy walks you straight through it. Had no issues at all
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: Tlc1020
from Indianapolis, IN
Always easy to use! We look forward to using TurboTax every year!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 16, 2026
Posted by: Xxgunna187xx
from Virginia
Very easy to use and great amount on my return compared to last year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 16, 2026
Posted by: dandi8787
from ohio
easy good price good customer service.............
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Revisit
on January 16, 2026
Posted by: alex765
from KY
The process was simple and easy. I didn't have much trouble following the prompts.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com