Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Filiing with turbo tax is great
on January 28, 2026
Posted by: Rj2baker
from Virginia
Once again using Turbo Tax made filing easy as can be for me. Even with some additions for a clean vehicle purchase and the tax credit was also easy to fill out. The expert that I talked to was great in checking my return and helping to make sure that I got everything entered correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to use
on January 28, 2026
Posted by: LadiRoze
from Texas
Very easy to use. Great Interface. Will be using again in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TTax rocks
on January 28, 2026
Posted by: Terry 12322
from MI
Turbo tax is easier than the other software I have used. The language is clear and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 28, 2026
Posted by: tazz2026
from Friendly, WV
Courtney was great. He helped and answered all my questions Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use.
on January 28, 2026
Posted by: MiloEnriquez
from California
I have used Turbo Tax for many years. I am comfortable with the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Mi2026
from Racine, WI
It was helpful and easy to follow. It made filing my taxes easier this year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 28, 2026
Posted by: Barby1953
from texas
easy to use and very easy to file I WILL BE USING IT AGAIN NEXT YEAR
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We support TurboTax!!!
on January 28, 2026
Posted by: aseago87
from Texas
TurboTax always makes filing my taxes painless and easy. It's quick, affordable and we use it every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com