Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
good but not free
on January 29, 2025
Posted by: jerlf5
from tampa
It was fine but couldn't get out of the part of where turbo tax charges, there really is no free version, even if you start out that way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
First timers Friendly
on January 29, 2025
Posted by: TuggyBoat19
from Georgia
I love the ease of the software to use. It guides you when you are in need.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good
on January 29, 2025
Posted by: Ryan777777
from jesup, GA
Been using for 13+ years and has always been great.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
done in 30 minutes
on January 29, 2025
Posted by: Talon68
from Jamestown, Ohio
Super Easy, done in 30 minutes. No cheaper than my old tax person but much faster
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
perfect
on January 29, 2025
Posted by: my name is larry
from United States
good is good enough to me ..............................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
i would not recommend
on January 29, 2025
Posted by: shemeka cox
from mississippi
it sucks i been filing with them for years and they still charging
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
love turbotax
on January 29, 2025
Posted by: jtf199423
from dayton, ohio
i love it, quick and easy to use. gives step by step instructions
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
A pit of fees and upsells
on January 29, 2025
Posted by: Tired of the manipulation
from Pottstown
While the process itself is simple enough, they continually try to upsell you every few pages. Let me apply my information, and then show me the cheapest price i qualify for. show me if i use upsell product B, i will get $X amount more for my money.
Written by a customer while visiting turbotax.intuit.com
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