Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT supporter
on January 29, 2025
Posted by: JR14423GB
Very easy to use and covers all circumstances that may arise. Turbo Tax always makes sure you correct things that may be incorrect or incomplete. I trust and have confidence with Turbo Tax. I've been using TT for approximately 15+ yrs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No need to be afraid!
on January 29, 2025
Posted by: Myteacher
from Chicago, IL
I've been using Turbotax for several years now. I just love how it goes step by step in an easy question and answer format to complete my taxes independently. I was always so afraid to do my own taxes, but I know that Turbotax is there to not allow me to make any mistakes. The convenience and privacy to use this and to refer back to it in the year, as I need any documentation is the best. I will never go back to having someone do my taxes for me.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 29, 2025
Posted by: ROBINh62
from TOLEDO OHIO
Great experience with turbo tax again this year. Will use them again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT!!
on January 29, 2025
Posted by: RABG
from MN
Easy to use! Great Prices! Time saver! Recommended!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Long time turbo tax user
on January 29, 2025
Posted by: 1score
from St Paul,MN
Unable to efile state taxes and am unable to get a detailed reason why. This is the second year this has happened. We take a standard deduction and only have social security and pensions as income and have since we retired. We paid for filing out the tax form and efiling and did not receive the service we paid for. We will be looking for a different online tax preparer next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2025
Posted by: BlueCyme
from Tennessee
I had problems with my taxes this year due to my own fault Had a wonderful lady from customer service put me on the right track. She was amazing I hope they give her a raise so she continues to do a good job for them!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY, GOOD
on January 29, 2025
Posted by: Brownskinjada
Easy, done every year in peace and in a fashionable manner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!
on January 29, 2025
Posted by: Turbo Tax 2024 1958
I had to make a call and the lady was very knowledgeable, helpful and outstanding!
Written by a customer while visiting turbotax.intuit.com