Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(72,788 Reviews)
Rating breakdown 72,788 reviews
5 Stars
54,455
4 Stars
8,012
3 Stars
3,477
2 Stars
2,142
1 Star
4,702
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy to use
on January 16, 2026
Posted by: Bm2032
from Cleveland, OH
Very user friendly and fast! Didn’t take long to upload previous docs. Made the process move along quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Whoop whoop
on January 16, 2026
Posted by: IamSamIam03
from Al
Always the biggest refund and super easy to get through!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful and smooth
on January 16, 2026
Posted by: Taxes25267
from Pennsylvania
Very easy to do and quick. This is the second time using turbo tax and, im definitely going to keep using .
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't be easier
on January 16, 2026
Posted by: LB2323
from Pennsylvania
An easy step-by step process....It takes the confusion out of the new tax rules and changes.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
What a crock!
on January 16, 2026
Posted by: Tatertot3
from Texas
How can it say that im doing the "do it yourself, free version" and then charge me $89? That is a fricken joke!!!!! TurboTax sucks for that!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Highway Robbery in Fees!
on January 16, 2026
Posted by: Professor01
from Georgia
I have been using TurboTax for years but I’m getting fed-up with it. Every stinkin’ year a ton of my return goes to this company just to file. They trick you with “free to file federal” when it’s really not. I pick the lowest package but still end up paying a ridiculous amount. This year I was charged $163!!!!! It was $89 to file federal and state and the rest were fees to e-file and have it put in my own checking account. This is RIDICULOUS! I am absolutely through with TurboTax. I do not recommend it anymore to people at all. Highway robbery!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Caseycoons22
from Louisiana
Really helpful this is my second year filing with them loved it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 16, 2026
Posted by: Queen Liz
from Virginia
I did not need to engage with anyone. Thank you very much.
Written by a customer while visiting turbotax.intuit.com