Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
First time
on January 16, 2026
Posted by: Girlmom12345
from Pennsylvania
It was super scary doing my own returns after paying someone for 8 years to do it. All the questions and reviewing of my taxes on the website has me feeling confident there will be no errors and things will go smoothly. Fingers crossed!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was great!
on January 16, 2026
Posted by: Trice129
from Michigan
This was great! It was easy and simple!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 16, 2026
Posted by: Jmw22
from GA
Have used for years with no issues. Amazing service
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy
on January 16, 2026
Posted by: Maw212
from Va
It was easy getting my taxes done. They were very helpful in helping me get the best amount back.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 16, 2026
Posted by: Karys97
from Florida
TurboTax is an awesome, simple, and efficient process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO EASY
on January 16, 2026
Posted by: MARKIEMARK75
from GEORGIA
GOOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo
on January 16, 2026
Posted by: Ddoss
from Al
it was easy to use. I really love it I’ve been using it for years
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The truth
on January 16, 2026
Posted by: Farmville73
from Virginia
The experience was simple and easy. I trust turbo tax with all my taxing needs.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com