Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy way to Do TAXES
on January 28, 2026
Posted by: EASPORTS1969
from Boston, Ma
Great step by step instructions. Make you feel like you are a tax expert.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes it easy
on January 28, 2026
Posted by: Very easy indeed
from Texas
Turbotax makes it easy to file your taxes on a yearly basis.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax *IS* awesome!
on January 28, 2026
Posted by: PCSF7713
from NC
Easy and I love the carryover! I also like that everything has an explanation so I don't overthink answers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy and convenient
on January 28, 2026
Posted by: KarlyaH
from Maryland
I have been a TurboTax customer for almost 10 years and although sometimes it has its glitches, It has always been easy to use and convenient. I also like some of the new added features.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super fast and easy
on January 28, 2026
Posted by: Jmark419
from TN
Great service except having to come up with this 45 character note to close out
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy but not completely simple
on January 28, 2026
Posted by: aek105
from GA
Somewhat simple. They should make a section more accessible to service members instead of going to find it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2025
on January 28, 2026
Posted by: JJM1A
from Arkansas
First time downloaded vs. past buying cd disk. Went very well and easy. Gov't did not explain senior $6000 additional deduction and was not easy to see on forms being filled out. Overall excellent.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
should be cheaper
on January 28, 2026
Posted by: ccool
from texas
crazy that i had to pay $80 to just file. Lower the price or put ads on the site. That's way too expensive.
Written by a customer while visiting turbotax.intuit.com